What I am doing now.
Updated April 18, 2025 from Toronto, Ontario, Canada.
What I am Thinking About
Spring is here. It’s that liminal time in the calendar when the grass starts to show and might even be green.
I’m using this change of season to reflect upon some big changes with my life and reconnecting with my work in health innovation. I’m excited to be doing this work again. Some of this is about being drawn back to the world of complexity; those dynamic, thorny situations that we find ourselves and organizations embroiled in more and more. Despite the challenges of our current economic climate, I see extraordinary opportunities for innovation. Whether it was with community projects, healthcare, or policy work, I’ve always focused on issues that deal with innovation in the health system. The present moment offers unique possibilities to transform how we approach health and care. It’s been about finding ways to address the complex conditions that we find ourselves in and how that affects our wellbeing. Whether care, health promotion or prevention, without health there’s nothing left – and I remain hopeful about our collective capacity to create meaningful, positive change in these essential systems.
That call to serve has drawn me back to the contexts where I can have the most impact and stokes my passion. As spring comes, so too does the hope for how we can create healthier conditions for us all amid the complexity of life in 2025. No simple task, but one worth tackling.
Projects
After a year of light writing, I’ve been reviving my writing on the Design Loft and Censemaking. The ideas are flowing more, and the complexity of the times we are living in is providing much inspiration. You’ll be seeing more posts on the Design Loft and across my network of venues in the coming weeks.
I’ve been deeply engaged in redeveloping the Cense website to better reflect my commitment to strategic design in living systems. The new site architecture emphasizes my unique expertise in behavioral psychology, systems thinking, and strategic foresight that creates a distinctive lens on complexity and change. This redesign better showcases Cense’s core offerings: strategic planning services, training and facilitation, learning system support, service design, and leadership coaching—all aimed at helping organizations navigate complex challenges in health and social innovation spaces.
My development of new strategic planning models builds on my extensive background in psychology and design. These models integrate complexity science principles with practical design methodologies, particularly focused on healthcare contexts facing significant challenges like workforce shortages, system fragmentation, and equity concerns. Drawing from my experience as both a practitioner and academic, these frameworks help organizations develop resilience while fostering innovation in increasingly dynamic, sometimes volatile, environments like those in Ontario and Alberta healthcare contexts.
My dual focus on publishing updates to the eHealth Literacy model and scale while consulting with Connected North demonstrates my commitment to both theoretical advancement and practical application. The eHealth Literacy work continues my highly cited research contribution, evolving to address current digital health landscapes. Meanwhile, my Connected North consulting explores how telelearning technologies can support community development, particularly in underserved regions—examining how virtual connections can enhance real-world community resilience, knowledge sharing, and capacity building while respecting local contexts and cultural considerations.